Business Etiquette: A Guide for the Indian Professional

As the economy expands and Indians network more on the global stage, business etiquette has become a necessary soft skill for every business professional. It is an important tool that helps build successful relationships with clients, bosses, peers and subordinates. An understanding of corporate etiquette and protocol can add to one’s personal style and improve the overall image of a company. In Business Etiquette for the Busy Professional, Shital Mehra focuses on the ABC of business etiquette: Appearance, Behaviour and Communication. The author describes how to dress, groom and conduct oneself to make the maximum impact and provides tips on how to dine with grace, mingle with ease and conduct business keeping in mind multiple communication styles and racial, gender and cultural diversities.