The world tourism industry has certainly been one of the first to make large scale use of the new information technologies, focusing on information and communication technologies it appears that technological progress over the past thirty years has allowed the most innovative tourism enterprises to redefine not only their own organisational structure but their relationships with partner organisations, thus achieving the twin goals of optimising operating costs and increasing ability to generate value for their customers.
This book describes the impact of information technology in tourism. It will be a valuable reference tool for students and Professional in this field.
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