The last few decades have witnessed an unprecedented growth in the quality of information on all aspect of life. As a result, libraries have experienced drastic changes in respect of their holdings, management techniques and retrieval of information. The invention of computer and the advent of Internet complicated the process of locating desired information due to the vastness of resources. The ultimate aim of a library is to serve its users and to give them maximum satisfaction out of minimum resources. Reference service stands to find answers to their queries and even direct them outside a library for a proper source of information in case the answer is not available within their reach. This book will be useful for the students of library and information science, working librarians and information professionals, researchers and all other persons who are interested in retrieval of information available in the print media or on the World Wide Web.
ABOUT THE AUTHOR Amjad Ali
Amjad Ali (Ph.D. in Library and Information Science) started his career from Doordarshan (India Television) in 1982. He was appointed founding Librarian of the prestigious Mass Communication Research Centre at Jamia Millia Islamia, New Delhi in 1983, where he served as In-charge, Library Resource and Documentation Unit for over a decade. He was also appointed Academic Counselor with Indira Gandhi National Open University (IGNOU) for Bachelor of Library and Information Science course. In 1993, he joined Aligarh Muslim University, Aligarh as Deputy Librarian, where he still continues. In the meanwhile, he has been on a foreign assignment as Information Specialist with King Abdulaziz City for Science and Technology, Riyadh, Saudi Arabia. Dr. Amjad Ali has to his credit, four books and over 30 research papers on application of IT in academic libraries, which have been published in leading journals of Library and Information Science. Presently, he is a Council Member of the Indian Library Association and also the Chairman of its Sectional Committee on Oriental Libraries.
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