The present work discusses in great depth the various Quality Management Systems, which can be used by organizations. The Book has been divided into three sections; the first section introduces the concept of Quality and Quality Management. The second section of the book deals with the various different Quality Control Systems in detail. In the third section of the book, emphasis has been shifted to the Food Industry, and the specific Quality Management Systems used for the Food Industry are dealt with in this section. It is hope that the book shall fill in the gap existing in the present literature by providing information and details about the various Quality Management Systems, in an easy lucid and interesting language and shall prove to be of use to Academicians, Researchers, Students and also Professionals from the industry.
ABOUT THE AUTHOR Aparna Raj
Dr. Aparna Raj is an Associate Professor at the Institute of Tourism and Hotel Management, Bundelkhand University, Jhansi. An MBA and Ph.D. from Bundelkhand University, Jhansi, she, has been in academics, research and training, for the last fifteen years. Dr. Aparna has been associated with various Management Institutes of repute during her career, viz. Department of Business Administration Bundelkhand University, Jhansi, Shri Ram Center for Industrial Relations and Human Resources, New Delhi, Northern Institute of Integrated Learning in Management, New Delhi, and Institute of Management Studies, Ghaziabad. Her areas of interest are, Organisational Behaviour, Human Resource Management, Training and Development, Quality Management and Industrial Relations. A prolific writer, she has to her credit two books and over two dozen research papers. Dr. Aparna has also conducted Training Programmes for various corporate houses, like, Group Usha, Shri Ram Fertilizers, Bureau of Indian Standards, Oriental Bank of Commerce etc.
ABOUT THE AUTHOR Devendra Kumar Bhatt
Dr. Devendra Kumar Bhatt, M.Sc., and Ph.D. in Food Technology, is presently working as Assistant Professor at the Institute of Food Technology, Bundelkhand University, Jhansi. Dr. Bhatt is also currently pursuing his D. Sc. in Food Technology. Dr. Bhatt has worked as Quality Assurance Manager in a Multi National Company. He also has worked as the Food Safety Management System Expert for Utter Pradesh Cooperative Horticultural Marketing Federation, Lucknow. An inventive researcher, Dr. Bhatt has to his credit many Research publications in the areas of Food Technology and Quality Management System, in various Journals and Magazines. At present he is also involved in guiding Masters and Doctoral researches in the field of Food Science and Quality Management.
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