An assessment has been attempted by the author in this work about the present status of knowledge Management for Indian Commercial Banking Sector by studying their structural Banking sector by studying their structural, operational, technological, and administrative processes, and variegated products and services provided by them to their clientele. The findings so arrived have further been analyzed critically with a view to recommend the necessary framework for an ongoing effective knowledge Management system for this sector. Major issues addressed being: Evaluating the technical efficiency with the help of growth, productivity and profitability indicators; Role of information system in Knowledge management; Integration of ‘Knowledge Strategy’ in the ‘Business Strategy’ and ‘Knowledge Initiatives’; Managing Human resources for an Effective knowledge management.
ABOUT THE AUTHOR O.P. Goyal
Dr. O.P. Goyal (born 1945), completed his post graduate studies in the University of Rajasthan, Jaipur in 1964 and was awarded the Degree of Doctor of Philosophy in Finance and Banking in 1975, is currently Head, Department of Commerce, Maharshi Dayanand University, Rohtak, Haryana; he is teaching here the courses on Management and Research Methodology. Having joined the teaching profession in 1964, he has also taught at Federal University of Technology, Yola, Nigria and Kurukshetra University Grants Commission, New Delhi, Dr. Goyal further visited Moscow Institute of Finanace, moscow and Leningrad during 1985. In addition to his regular contributions to numerous professional journals on topics relating to the Technology of Management, Finance and Banking, he is the author of the research monograph, Financial Institutions and Economic Growth of India.
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