Achieving Service Excellence: Stratgies For Healthcare
Price: $161.10 $179.00
Author
Edition
1st ed.
Publisher
ISBN
9788182742703
Length
422p.
Subjects
The book is an attempt to organize and present the best available practices and information related to providing patients with a superb total healthcare experience. It is designed for executives and managers who want to implement a customer-focused service strategy in any healthcare organization that wants to compete successfully in today's customer-driven market. The book joins the findings of the most significant research on services, healthcare services in ...
