Developed by Motorola and popularized by Jack Welch and General Electric, Six Sigma remains the most influential program for zero-defect quality excellence. Now, a leading member of the renowned Motorola team that started it all has succeeded like no one else at transferring the essence of Six Sigma to the written page. With sharp slaps at the watered-down Six Sigma efforts in vogue today, Keki Bhote provides an accessible road map to Ultimate Six Sigma™—a ...
