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In Retail Management, author Peter Fleming provides an invaluable resource for all retail managers regardless of their age or experience. It is packed with case studies, self-assessment exercises and performance tips drawn from Peter’s experience as a retail Sales Manager and Buyer and from his role as Training Manager (Selfridges). Topics covered include: transition to the new management job – leading and managing teams, setting objectives for high quality ...
Retail Selling is a new, practical guide for all retail sales people. It shows you how to improve your sales and increase customer satisfaction. There are many books in print about aspects of selling technique-but not many of them have been specifically targeted towards retailers and their staff. So, why should you read this book? Sadly, many people learn their selling skills the hard way-by trial and error! The trouble with this is that it can be an expensive ...