As the travel and tourism industry looks poised to character new territories in terms of growth and expansion, the onus on the hospitality sector, its auxiliary branch, is all set to assume new proportions. Hotel and resort management, which are indispensable disciplines in this regard, are thereby today crucial areas of concern for professionals in the hospitality industry, since the ever-evolving stress on greater quality and clientele satisfaction calls fro ...
Encyclopaedia of Educational Planning and Development (In 5 Volumes)