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The tourism industry can be seen as one of the first business sectors where business functions are almost exclusively using information and communications technologies (ICT). Computerised reservations systems (CRS) were among the first applications of ICT worldwide. The industry is one of the more successful areas of e-commerce because it is largely consumer-oriented and since services and the provision of information is at its centre.This book analyses the role ...
Tourism is an important sector in the economy contributing around 10 percent to worldwide GDP, projected to rise to nearly 11 percent by 2014. There has been an upmarket trend in the tourism over the last few decades. Tourists have high levels of disposable income, considerable leisure time, are well educated, and have sophisticated tastes. There is now a demand for a better quality products, which has resulted in a fragmenting of the mass market for beach ...
New age tourism involves travel to particular destinations, situating it beyond the realms of everyday experience and advance planning by the tourist. It also involves activities which take place in leisure setting and during leisure time, necessitating a voluntary self-indulgent choice on the part of the practitioner. Furthermore, this form of tourism consists of a commercial transaction, the consumer not only purchasing a tangible product, but also the ...