The age of long, leisurely letters is over. Today's businesses run on fast faxes, instant e-mail, crisp memos, and concise letters that get right to the point. Your reader doesn’t have time to waste. And neither do you. That's where The Encyclopedia of Business Letters, Fax Memos, and E-mail can help. Here you’ll find more than 300 models of outstanding business correspondence for every conceivable occasion-sample letters, memos, and e-mail you can use as is ...