Excuses, Excuses, Excuses!
Price: $13.50 $15.00
Author
Edition
1st ed.
Publisher
ISBN
8179923347
Length
128p.
Subjects
There is no excuse for delivering poor customer service! This book is for any company, business, or organization that deals with customers and has a passionate desire to survive. We've all been customers ourselves, and we're tired-tired of inadequate service, a lack of concern, and a take-it-or-leave-it attitude. We're tired of being told everything under the sun except that which we long to hear — "How may I help you?" followed by the appropriate ...
