Handbook of Quality and Competence
Price: $20.70 $23.00
Author
Edition
1st ed.
Publisher
ISBN
8124205477
Length
119p., Figures; Index; 25cm.
Subjects
In this book, Shirley Fletcher focuses on a potential problem area for many trainers. The many ‘quality’ initiatives that are being introduced, particularly by large organizatioins, can leave the trainer, if not the whole workforce, in something of a quandary. The problem is that often there is little or no co-ordination of initiatives linking quality with competence, this book provides a model which shows how all parties can be brought together, with senior ...