Anger Management details the roles anger and conflict play in day-to-day interactions at home, at work, and ion social environments. Real-life examples discuss anger that erupts in intimate relationships, on the road, on the job with coworkers, or when dealing with people who are rude, irritating or intimidating. It provides two unique sections: The first describes the psychology and behavior of predatory people; the other teaches you how to deal with situations which remaining “cool under pressure†can be a vital survival tactic.
The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations
This thoroughly revised ...
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