Applying Quality Management in Healthcare: A Process for Improvement

The book is intended to help readers translate quality management theory and knowledge into practice. It is easy to understand, and the real-life examples used to explain and illustrate technically complex concepts offers offer a highly leveraged approach to learning. Although the book does not provide comprehensive technical, medical, and policy background, it explores managerial and organization issues related to healthcare quality to assist managers who are or will be operating in various level and types of healthcare organizations.