Business Analysis is a bestselling practical guide for anyone involved in business analysis, whether improving business process or defining requirements for IT solutions. The book explores the entire range of approaches and techniques needed to conduct business analysis successfully, including investigating business issues, modelling processes, defining requirements and producing rigorous business cases.
Some important enhancements to this new edition: the inclusion of additional techniques such as lshikawa diagrams and spaghetti maps; expanded treatment requirements management and investigation of business needs; more detailed treatment of benefits realization including the use of benefits realization maps.
New edition of bestselling book. Practical business analysis techniques. Business process modelling. Requirements analysis and management. Managing change.
Business Analysis has been written and now updated by a team of experts who are practitioners and educators in the business analysis field.
ABOUT THE AUTHOR Debra Paul
Debra Paul has worked in IT for over twenty years, in both the public and private sectors, occupying a range of roles in both business and systems analysis. Currently, she is a director of Assist Knowledge Development and is involved in delivering training and consultancy in her specialist fields of Business and Systems Analysis, and Consulting skills. Debra is a founding member of the International Business Systems Development Forum (IBSDF), and was a judge of the BCS Business Analyst of the Year Award, 2004.
ABOUT THE AUTHOR Donald Yeates
Donald Yeates has worked in the IT industry with users and with consulting and computer services organizations in the public and private sectors in the UK and internationally for most of his working life. He is now a member of the Associate Faculty of an international business school in Henley, England. He’s been a Fellow of BCS since 1984 and was awarded a further Honorary Fellowship in 1994 for his contribution to the work of the Information Systems Examinations Board. He is the Honorary President of the International Business Systems Development Forum (IBSDF). He was appointed a Fellow of the Royal Society of Arts in 1995.
ABOUT THE AUTHOR James Cadle
James Cadle has been involved in the management services field for 27 years, occupying a variety of roles from consultant to project manager and operations manager. Since 1985, James has specialised in the areas of project management and business/systems analysis, occupying a number of senior management roles within London Regional Transport and then with Sema Group plc. James is currently a director of Assist Knowledge Development and specialises in business analysis and project management training and consultancy.
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