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Customer Retention: An Integrated Process for Keeping Your Best Customers
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Customer Retention: An Integrated Process for Keeping Your Best Customers
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Bibliographic information
Title
Customer Retention: An Integrated Process for Keeping Your Best Customers
Author
Edition
1st ed.
Publisher
Oxford University Press, 1997
ISBN
0195642147
Length
xxii+179p., 23cm.
Subjects
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