The evolution of management thought led to the gradual transformation of the structure of organizations and the way people are managed. The erstwhile rigid, hierarchical organizations are giving way to more humanizing democratic forms. Delegation, an important management technique involving transfer of authority and responsibility from the superior to the subordinate, has assumed increased significance in terms of its integration with the overall organizational objectives. Termed strategic delegation, it implies delegation with forethought and planning for all round managerial success. Empowerment, that is giving authority as well as resources to the subordinates is possible only through delegation. Empowerment, a management buzzword, has been portrayed by many as a panacea for overcoming organizational problems. Creating a conducive organizational culture and successful implementation of empowerment strategies can lead to visible outcomes viz., improved employee productivity, job satisfaction, loyalty, customer satisfaction and organizational development. However, the manager has to exercise caution, as empowerment is a complex and sensitive issue involving employee perception and cultural implications. This book provides an understanding of delegation, workplace empowerment and captures the essence of latest research towards developing a holistic viewpoint of empowerment. Organizations embracing this viewpoint are likely to outperform their rivals.
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