ABOUT THE AUTHOR Aparna Raj
Dr. Aparna Raj is an Associate Professor at the Institute of Tourism and Hotel Management, Bundelkhand University, Jhansi. An MBA and Ph.D. from Bundelkhand University, Jhansi, she, has been in academics, research and training, for the last fifteen years. Dr. Aparna has been associated with various Management Institutes of repute during her career, viz. Department of Business Administration Bundelkhand University, Jhansi, Shri Ram Center for Industrial Relations and Human Resources, New Delhi, Northern Institute of Integrated Learning in Management, New Delhi, and Institute of Management Studies, Ghaziabad. Her areas of interest are, Organisational Behaviour, Human Resource Management, Training and Development, Quality Management and Industrial Relations. A prolific writer, she has to her credit two books and over two dozen research papers. Dr. Aparna has also conducted Training Programmes for various corporate houses, like, Group Usha, Shri Ram Fertilizers, Bureau of Indian Standards, Oriental Bank of Commerce etc.
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