A practical guide to client care for professional advisers of all descriptions from lawyers and accountants to website designers and business consultants. The author explains the basic principles of client care and shows how to set up a programme to ensure a contented and loyal client base so essential to the growth and survival of any professional firm in today’s increasingly fickle markets. The overall theme is creating and keeping clients for life.
Keeping Clients for Life
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Bibliographic information
Title
Keeping Clients for Life
Author
Edition
1st ed.
Publisher
Jaico Publishing House, 2004
ISBN
8179922707
Length
166p.
Subjects
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