Measuring Service Quality in Academic Libraries Using SERVQUAL Scale

by Aditya Tripathi, Dr. Durgesh Singh
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Bibliographic information

Title
Measuring Service Quality in Academic Libraries Using SERVQUAL Scale
Author
Aditya Tripathi, Dr. Durgesh Singh
Edition
1st. ed.
Publisher
Manish Prakashan, 2015
ISBN
9789381539347
Length
223p., Illustrations Black and White; 22cm.
Subjects