Nowadays, nearly everyone knows about "empowerment". The idea of getting improved business results by empowering people isn’t novel, or even controversial, anymore. And why should it be? There are lots of examples of successful companies and improvement programs that would have only worked with an empowered workforce. People empowerment is one of the best ways to involve employees in any improvement program. To be successful, a people empowerment process must recognize, congratulate, and reward employees for their commitment to a "problem solving and corrective action" way of doing business. However, too often many companies are very unsuccessful in implementing a people empowerment program and therefore it’s a challenge of globalisation. The present work addresses all these issues in coherent way.
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