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Service Quality in Retail Banking: Balancing Customer Perception and Expectation
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Service Quality in Retail Banking: Balancing Customer Perception and Expectation
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Bibliographic information
Title
Service Quality in Retail Banking: Balancing Customer Perception and Expectation
Author
Edition
1st ed.
Publisher
Bharti Publications, 2018
ISBN
9789386608154
Length
xx+291p., Illustrations Black and White; 22cm.
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