This thoroughly revised third edition helps human resource managers and professionals understand, develop, manage and map competencies within their organizations. It presents the complete know-how of developing competency framework in detail. In this edition, several chapters have been expanded to provide a greater understanding of business strategies, environmental imperatives and the changing role of HR as a strategic partner. Developed over years of research and consultancy experience, three new chapters on ‘Competency-based Interviewing’, ‘Writing Competencies’ and ‘Competency Framework for Academic Institutions’ have been added.
Contents: Preface.1. Introduction to Competency Mapping. 2. Competency Models. 3. Competency-based Applications. 4. Issues Related to Developing Competency Models.5. Formation of a Competency Framework. 6. Writing Competencies.7. Assessment Centres. 8. Competency-based Interviewing. 9. Resistance and Recommendations.10. Generic Competencies.11. Competency Model for HR.12. Generic Competency Model for Leadership Role in Any Organization.13. Leadership Competency Model for Automobile Industry. 14. Competency Framework for Academic Institutions.15. Experiential Sharing.Glossary.References. Index.
ABOUT THE AUTHOR Seema Sanghi
Seema Sanghi is a well-known consultant and trainer with over 21 years of experience in the field of organisational behaviour and psychometric assessment. Recipient of the Mother Teresa Award, three gold medals and numerous merit scholarships, she is at present Director, FORE School of Management, New Delhi. She obtained her doctorate in Organisational Psychology from the University of Rajasthan. Professor Sanghi has developed and published over 70 psychometric tests and a number of research publications. She is an expert in the development of tools, competency mapping, assessment centres, personality profiling and organisational surveys. She has undertaken major consultancy assignments for both the public and private sectors, and organised management development programmes in customers care, team building, managerial effectiveness, leadership and communication among others. Her recent research has been in the areas of cross-cultural management and ethical issues. Professor Sanghi also published The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations (204) and the best-selling Organizational Behaviour along with Stephens Robbins (2005) which has been appreciated by His Excellency Dr A.P.J. Abdul Kalam, Hon'ble President of India.
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