Tourism Education and Research: Principles and Practices

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Contents: Preface. 1. Introduction. 2. Sociology of travel and tourism: a historical perspective. 3. Forms, functionalities and technology of tourism. 4. Contemporary tourism service industry and tourism product: an introduction. 5. Tourism economics. 6. Tourism: the psychological dimensions. 7. Role of human resource management in tourism. 8. Theory of statistical measurement in tourism. 9. State of tourism industry in India. 10. India’s tourism policy and action plan. 11. Reorienting tourism policy considerations in India. 12. Tourism transport management: select events and programmes. 13. Quality management in tourism: concepts, principles and systems standards. 14. Sustainable tourism certification and training: an overview. Bibliography. Index.

ABOUT THE AUTHOR Percy K Singh

Percy K. Singh (b. 1950) holds a honours degree in History from the university of Delhi. He has worked with Pan-Express, Quantas and delta and has been a member of several professionals travel trade associations, including Association of State Tourism Promotion Organisation, Pacific Air Travel Association, World Travel Club, and Asia Travellers International. Fifty years of Indian Tourism by him has already been published. He has written on tourism and travel-related subjects in leading journals and travel and tourism conventions and symposia. He was one of the prime motivators in the Asian and Pacific Travel and Tourism Congress, Kaula Lumpur, three all-India travel and Tourism associations.