Business Analysis is the discipline of identifying business needs and formulating workable solutions to business problems. The development of business analysis as a profession has extended the role and responsibilities of the business analyst who now needs the widest possible array of knowledge, skills and tools to be able to use each when and where it is needed. This excellent book provides a comprehensive single source of 72 possible techniques and applies them within a framework of stages.
ABOUT THE AUTHOR Debra Paul
Debra Paul has worked in IT for over twenty years, in both the public and private sectors, occupying a range of roles in both business and systems analysis. Currently, she is a director of Assist Knowledge Development and is involved in delivering training and consultancy in her specialist fields of Business and Systems Analysis, and Consulting skills. Debra is a founding member of the International Business Systems Development Forum (IBSDF), and was a judge of the BCS Business Analyst of the Year Award, 2004.
ABOUT THE AUTHOR James Cadle
James Cadle has been involved in the management services field for 27 years, occupying a variety of roles from consultant to project manager and operations manager. Since 1985, James has specialised in the areas of project management and business/systems analysis, occupying a number of senior management roles within London Regional Transport and then with Sema Group plc. James is currently a director of Assist Knowledge Development and specialises in business analysis and project management training and consultancy.
ABOUT THE AUTHOR Paul Turner
Paul Turner is group HR business director for Lloyds TSB and a vice president of the Chartered institue of Personnel and Development. He has experience of Working in both human resources and general management in the banking, telecommunications, and health sectors in the UK. His international assignments include a period living and working in Hong Kong, taking responsibility for markets in China and Japan, as well as business development coverin Europe, Africa and India. He also worked in marketing financial trading systems in New York, Frankfurt and London. Paul obtained a first degree from the University of East Anglia and a PhD from the University of Sheffield. He is a visiting professor at Nottingham Business School. He has published many articles and has spoken at conferences in Paris, Geneva, Montreux and Nashville. Paul Turner is the author of HR Forecasting and Planning. Paul is 50, married with two children and lives in Chesterfield, Derbyshire.
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