ABOUT THE AUTHOR Renu Arora
Dr. Renu Arora, Ph.D. (Delhi University) is a Reader in the Department of Resource Management, Institute of Home Economics, University of Delhi. She has been associated with the consumer movement for the last one decade and has been teaching for the past 22 years. She has a combination of interest areas like management, marketing, finance and consumer education. She has published variuos research articles related to consumerism in both national and international journals. She has contributed to IGNOU, NIOS, VOICE, BINTY in developing study material and other consumer related activities. She guides research of post-graduate students at both masters and Ph.D. levels.
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