Outsourcing of Financial Services

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Outsourcing helps organizations concentrate on strategic goals and stay ahead of the competition. Growth in the financial sector is tremendous and since there can be no reversal in this area for at least another decade, financial services outsourcing is all the more lucrative. Here, corporates transfer risk and management to third parties and the outsourcing agencies operate offshore. The major advantages Indian companies have in this area are English language proficiency, skilled labor, low cost and location. Besides, outsourcing also helps organizations increase the potential use of their staff and create jobs and benefit in efficiency, productivity, quality of work, and revenues. International financial services institutions like JP Morgan, Citibank, HSBC, UBS, Genpact, Accenture and IBM are some financial services outsourcing companies operating in India. This book concentrates on financial services outsourcing in various sectors, and provides insights through experiences. Companies like Genpact, Accenture and IBM are some of the financial services outsourcing companies operating in India. This book concentrates on financial services outsourcing in various sectors, and provides insights through experiences.

ABOUT THE AUTHOR Aparna Bellur

Aparna Bellur holds an MBA degree in finance from Osmania University, Hyderabad. She is currently working as a Research Associate at ICFAI Books, a division of the ICFAI University Press. Her articles have appeared in various derivative books published by the ICFAI University Press. Her areas of interest include International Finance, International Trade, Accounting, Financial Management and Macro-Economics.

ABOUT THE AUTHOR V.V. Ramani

V.V. Ramani holds an M.A., Phil and a PGDM from Madras University. She is currently working as a Faculty Member and Consulting Editor with ICFAI University. She has over 18 years of industry and academic experience. She is the Joint Secretary of National Human Resources Development Network, Hyderabad Chapter and Vice President of CEASE Child Labor (an ILO Project). Her articles have been published in various magazines and management journals. She presented several papers in various conferences and seminars. Her areas of interest include Economics disciplines like Micro-Economics, Macro-Economics, International Trade, Public Finance and HR disciplines like Leadership, Organisational Development, Human Resource Management and Networking.