This book examines important features of collective representation, union and management interactions, and psycho-social relation between management and workers. Collective bargaining is the core of union-management relations. It may include two types of interactions. First as the negotiation of work conditions; and second is the activity related to interpreting and enforcing the collective agreement and the resolution of any conflicts arising out of it. This ...
In this book, author has taken to a comprehensive view of consumer behaviour which gives an advantage to readers interested in understanding the psychological and social dynamics of this phenomenon of modern life which is worldwide, and which stands out as a distinguished characteristic of the urban corporate societies in the advanced and developing countries. Referring to one official definition of consumer behaviour the author has not only introduced us with ...