Work Management

This book examines important features of collective representation, union and management interactions, and psycho-social relation between management and workers. Collective bargaining is the core of union-management relations. It may include two types of interactions. First as the negotiation of work conditions; and second is the activity related to interpreting and enforcing the collective agreement and the resolution of any conflicts arising out of it. This book also examines the nature of bargaining process, and the problems that arise under a collective agreement. The grievance process and forms of resolution are also described in this book.