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This book aims at exploring through selected articles, the measurement of productivity in services with an in-depth study of some sectors like retail, financial, education and health. It is hoped that researchers, policy makers and corporate decision-makers will find this book interesting and evolve ways of solving their problems.
To keep the Indian economy on the growth path, the need is for exce-llence in the manufacturing sector. Manufacturing excellence, in turn, requires adequate maintenance practices. The book is an effort to explore practices like Total Preventive Maintenance (TPM) and Strategic Asset Management. Included are a look at the maintenance scorecard, structural issues of organizing maintenance and experiences in Malaysia.
With the adoption of globalization and trade liberalization, Indian economy is subjected to the global pull and push. The economy has undergone a structural change with service sector being a major growth factor in it. The share of service sector in GDP is above 54%, which employs about 27% of total employment. Productivity remains the key deciding factor for firm /industry competitiveness. What matters in the era of globalization and liberalization is the ...
Globalisation has forced organisations to look beyond the geographical and political boundaries of their countries. Competitive advantage has become a dynamic concept and a dominant factor in creating value for the customer. Country-level studies indicate that the major contributor of productivity growth is the multifactor productivity, also known as the technical change as termed by Solow. Country-level productivity growth is the manifestation of the ...