Cost of Poor Quality: Concept and Applications

T.P. Rajmanohar is a Mechanical Engineer and also an MBA from the Indian Institute of Management, Calcutta. Presently he is a faculty member at Icfai Business School Research Center, Chennai. He has around 33 years of industrial experience in various disciplines which include marketing, planning, purchasing and stores functions and also in e-Business. Before joining Icfai, he was in-charge of Materials Management with a medium sized gasket company in Chennai as General Manager.