The research papers deal with issues which relate to managerial concerns and ways to address them—a theme that is of much contemporary relevance. They argue that through globalisation and liberalisation have created opportunities for business expansion, they have resulted in new challenges as well. They focus on broadly the effects of globalisation, the many educational issues that are in the forefront today, financial integration, investment and economic growth with reference to the business world, and human resources challenges. With reference to Indian corporate and pharmaceuticals, tourism, airlines, investment, banking and other industries, they examine aspects like service quality, use of innovative practices, and the impact of ethics. They deal with the concept of Internet banking and the importance of foreign direct investments in multi-brand retailing. A focus is on the experiences of working women and the socio-economic condition of the poor and poverty alleviation programmes for them.
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