Effective delegation requires an understanding of the principles of management as well as human behaviour. It needs learning how systems are organized and how people work together. This guide indicates which delegating techniques work and explains why some that ought to work may bear undesirable results. Examples and case studies are provided based on author’s many years of experience as a teacher and consultant as well as a delegator in public and private sectors.
ABOUT THE AUTHOR Herbert M. Engel
Herbert M. Engel is a management consultant to government and industry with more than thirty-five years of experience in the fields of personnel, training, and management. He has held positions as Director of Training for the New York State Department of Civil Service and Training Coordinator for the Office of Budget and Administration, Commonwealth of Pennsylvania. He has also taught at Penn Sage College. Mr. Engel is the author of numerous articles and the Handbook of Creative Learning Exercises.
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