Today, there are a wide range of structural changes in the distribution of insurance. These changes are due to the changing customer profile which is becoming financially independent. The distribution cost of insurers is high and insurers are looking for improved services at lesser costs. Besides, new markets are opening up, helping insurers expand their services.
ABOUT THE AUTHOR Abhishek Agrawal
Abhishek Agrawal (b.1978) holds a Post Graduate Diploma in Business Administration from ICFAI Business School. He was associated with the publications wing of ICFAI during 2001-03. He is presently working as an Associate Consultant with the Books Division of ICFAI. He is also a member of the editorial team, Chartered Financial Analyst, a monthly magazine of ICFAI publications. Prior to this, he was a member of the editorial team of Insurance Chronicle. His articles have been published in international magazines. One of his articles on ethics was commended by a former Pennsylvania Insurance Commissioner and widely discussed in the US Trade Press. His areas of interests include insurance distribution, reinsurance, actuarial sciences and ethical aspects in insurance business.
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