Stress is a perceived dynamic state involving uncertainty about something important. The dynamic state can be associated with opportunities, constraints and demands. Stress (or tension, as we commonly call it), is a force inside us which creates a charge and is felt in the form of energy, both physical and mental. As is the case with over-charging of electrical appliances, so is the case with human mind. The greater the amount of charge which is unutilized, the greater are the chances of bursting. Stress results mainly because the individual wants an interaction and not a transaction with the environment. In other words, stress is caused by the absence of an answer, lack of return on invested time and effort and/or lack of a two-way relationship with the environment. These forces compel a person to either change the environment or himself. If a person cannot change the environment, he feels dejected and his morale goes down, giving a complex of insecurity and inefficiency. The result is tension, leading to stress. We sometimes forget that certain things in the environment are unchangeable and hence should be left to the superior most force. This book on management of organizational stress take a comprehensive view of the nature and causes of stress and explain the remedial measures for coping with the problem. It would prove useful for academicians, teachers and students of management and commerce and would be a handy guide for working executive.
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