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Managing Multicultural Teams

by Sumati Reddy

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Global managers face numerous challenges due to cultural differences that manifest in their work life. With increased mobility, managers face more challenges in managing global business since the values and beliefs held by individuals vary from one country to another and even the way the organization is managed differs drastically from one nation to other. Globalization of businesses requires employees to equip themselves with cross-cultural skills. Managing a cross-cultural team in itself is a skill very much required for today’s global managers. This book will enable managers to equip themselves with the knowledge needed to address issues of multiculturalism in today’s work context. A multicultural team can be described as a team whose members are from different cultures, backgrounds, and nations. In today’s world of globalization, multicultural teams are very common in any multinational organization. This is more so due to the increased mobility of labour across geographical boundaries, increase in the use of teamwork and increase in the number of virtual teams used by organizations. It is found that various aspects of cultural differences pose challenges to the global executive in global organizations. Cultural differences can influence work values, motivation, and job attitudes. That is the reason why the multicultural teams require special management tactics and this is one of the major challenges faced by multinational organizations today. The book focuses on managing multicultural teams in an organization. The core content includes perspectives on the effective management of multicultural teams and ways of handling challenges of cross-cultural communication, conflict management etc. It aims to serve as a guide for managers to build effective working relationships within multicultural teams.

ABOUT THE AUTHOR Sumati Reddy

Sumati Reddy holds a Masters Degree in Business Administration from the Royal Melbourne Institute of Technology, Australia. Her other qualifications include, Bachelor of Arts, Diploma in Hotel Management, Certified Hospitality Educator, Diploma in French, and Diploma in Spanish. She is currently pursuing Ph.D. in the field of Organizational Behavior from Osmania University, Hyderabad. Her topic for the dissertation is â€˜The Impact of Organizational Culture on Organizational performance.â€™ She is a Faculty Member at ICFAI Books, Hyderabad, an affiliate of The ICFAI University. She has edited books on Corporate Social Responsibility, Workforce Diversity, Training and Development and Performance Management. She is also an Adjunct Faculty at the ICFAI Business School, Hyderabad, where she teaches Organizational Behavior and Human Resource Management. Her areas of interest include international organizational behavior with a focus on change management, international negotiations, group dynamics, and managerial competencies; and experience in the hospitality and pharma sectors in the functional area of Human Resource Management.