Effective performance management helps a company achieve its mission and fulfill its vision through employee involvement. In today s global environment, organizations are looking forward to follow and achieve the performance excellence goals through concentrating on their internal and external customers and looking for the long run sustainability in the market. They are more for organizational effectiveness along with personal enhancement by taking new initiatives in addition to reinforcing ethics and values. Performance Management Systems (PMS) sets the priorities and encourages managers and supervisors to take responsibility of managing performance in their areas of work and cooperates to improve their performance across the organization. It begins with a job description and ends with a employees leaving the organization. It includes employee performance development, compensation and rewards, job description, negotiation of requirements, performance standards and measurement, orientation, training, coaching or mentoring and feedback. This book, Performance Management Systems—Case Studies, attempts to offer useful insights into a host of performance management models like balanced scorecards, appraisal systems, performance enhancement model, cross appraisal approach etc., which have enabled companies, across the globe, to redesign their existing performance management system and sustain their growth momentum. It comprises 11 case studies covering a wide spectrum of businesses and services, encompassing a host of industries and demonstrates the exemplary performance management of these companies. These case studies focus on the key concerns and provide the means to achieve high performance among employees. This book is useful to professionals, consultants and academicians in understanding the system with the help of various case studies as practical examples and applying these experiences in their respective fields.
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