Achieving excellence in the fast changing global scenario of business and world economic structure demands deeper insight into the quality management practices. To survive in this competitive and challenging global business arena one needs to adopt quality management strategies that incorporate the best global practices. An attempt has been made in the present book to focus on quality aspects and solutions that can enhance global business excellence.
ABOUT THE AUTHOR Alok Bansal
Alok Bansal is Research Fellow with the Institute for Defence Studies and Analyses (IDSA), New Delhi. A Commander in the Indian Navy, he was commissioned in 1982 and has held various appointments, which include command of two warships. He has been a Directing Staff at the Defence Services Staff College. He holds M Sc and M. Phil degrees in Defence and Strategic Studies from the University of Madras and is pursuing doctoral studies with the School for International Studies, Jawaharlal Nehru University, New Delhi. He specializes in security issues in the south Asia. His research interests include Internal Disorders in Pakistan, Maldives’ Transition to Democracy, Indian Diaspora and India’s maritime interests.
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