Reference Services in Libraries

The topics to be discussed are the vertical file, special reference files, periodicals, public relations, automation, databases and supervision of personnel. The vertical file is a useful tool for providing access to uncataloged materials that are not shelved with the cataloged collection. Almost everything done in a library is an act of public relations. The bulletin board is another useful public relations tool. Announcements of local cultural events, book talks library events etc. can be displayed in an attractive format. This sort of centralized information centre can be of real value to patrons. Library consortia and networks with paid training staff have helped members plan for acquire and learn how to use telecommunication systems and electronic database available through the Internet.