The present state of globalization is creating a greater level of economic interdependence than the world has ever seen. The global economic power is now more distributed among the global companies which were once centered in a few industrialized nations. Now, companies are looking to achieve and sustain success in different ways, like serving customers, attracting talent, running operations and driving innovation. Shared Services is a notable option to companies in the new era of globalization. Both the private and public sector organizations are scaling up using the shared services that can deliver efficiencies and improve both effectiveness and the employee or customer experience by regulating, simplifying and merging service position. Shared services often begin with corporate services, e.g., IT, HR, Finance, etc; however, possibilities exist across all operational support and front line services. This book attributes significance to the paradigms in evolving shared service systems across the globe. The MNCs and global organizations are realizing seamless benefits of adopting shared services organizations support to strengthen their non-core activities as well as centralize HR activities. The book focuses on the emerging shared services organizations/centers and their relevance to public and private organizations. The latest method being adopted by the companies to cut the business costs, improve quality and maintain flexibility of products and services is to avail the service of shared service providers. It also emphasizes the key factors which shall be taken into account by companies before adopting services of shared service organizations.
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