Total Quality Management is based on the latest syllabus for B.E.lB.Tech courses. This is also a valuable asset for Industrial Engineers and Beginners in the area of Quality Management. This book provides all necessary information about Quality, Leadership, TQM Principles, SPC, TQM Tools and Quality Systems.
The subject matter has been presented in a simple and systematic manner. To familiarise the student about expected type of questions in the examinations, review questions have been provided at the end of each chapter. Also, important short questions with answers are provided for the benefit of the students.
ABOUT THE AUTHOR C Elanchezhian
C. Elanchezhian is currently senior faculty in Department of Mechanical Engineering, Sri Sai Ram Engineering College, Chennai. He obtained his Bachelors and Masters degree in Production Engineering form Annamalai University. He has more than eleven years of experience in teaching Process Planning and Cost Estimation, Manufacturing Sciences, Statistical Quality Control and Reliability Engineering, Engineering Graphics and Design Subject. He has written book on Design of Jigs, Fixtures and Press Tools Production Technology, Engineering Technology Metrology, Principles of Management, Machine Tools, Process Planning and Cost Estimation and Manufacturing Technology.
ABOUT THE AUTHOR R. Kesavan
Dr. R. Kesavan is currently a senior faculty in Department of Production Technology, M.I.T. Campus, Anna University, Chennai. He obtained his Bachelor Degree in Mechanical Engineering from College of Engineering, Guindy and Master Degree in Production Engineering from M.I.T. Campus, Anna University, Chennai. He also obtained his Master of Business Administration from Department of Management Studies, Madras University, Chennai and obtained his Ph.D. degree from Anna University. He has published a number of papers at national and international levels. He has more than ten years of Industrial experience and fifteen years' experience in teaching Process Planning and Cost Estimation, Management Studies, Production Engineering, Financial Accounting and Industrial Economics. He has written books on Principles of Management, Process Planning and Cost Estimation, Engineering Management and Engineering Economics and Financial Accounting. He is also contributing as life time member with ISTE in their activities.
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