Travel Agency Operations is basically concerned with the operational and management techniques. The book deals extensively in the travel agency techniques and highlights the role of travel agents as creators of tourism resources and image builders of tourist attractions. It deals in details about the organization and working, approval and recognitions, operational systems, functions, services offered, rights and responsibilities of a travel agency, ancillary tourism services and financial planning and control. The work is based on searching analyses and worldwide findings. Latest thoughts and techniques on tourism and travel management has been incorporated. The contents desired to facilitate the developments and challenges taking place in this worldwide industry. Throughout this book emphasis is laid on basic areas of interest and concern of all students and readers of travel and tourism management. The text is supported by tables, figures, charts, diagrams and appendix, etc., including comprehensive Bibliography and Index. It’s useful book for students and research scholars as well as academicians interested in the research and teaching of this newly emerging discipline.
ABOUT THE AUTHOR Jagmohan Negi
Prof. (Dr.) Jagmohan Negi is presently Professor in International Hospitality and Tourism in Amity School of Hospitality. Formerly he held the positions as Executive Director in Swiss Institute of Tourism and Hotel Management and Director, National Council for Hotel Management as well, Research Professor and Teaching and Research Faculty in the Institute of Hotel Management, New Delhi. He is a reputed author of number of articles and books on various aspects of hospitality and tourism. He has more than 35 years of experience as training and management consultant to hospitality and tourism educational institutes. He has developed and designed number of travel related curriculum for undergraduate and postgraduate educational and training which has been acknowledged and adopted by many institutes, colleges, universities and training institutes both in India as well as abroad. He is also a reputed guest professor and speaker at various colleges, institutions and universities and is directly associated with various national and international bodies such as World Tourism Organisation, UNDP, ILO, International Culinary Foundation and Himalayan Tourism and Recreation in Mountains.
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