Achieving Functional Excellence Through Balanced Scorecards

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For the past decade, organizations have reaped the benefit of the Balanced Scorecard (BSC) that has become a key tool to manage and implement strategy. Now, organizations are developing scorecards across all functional areas to support an executive decision-making methodology. They will inevitably lead to implementing balanced scorecards for a growing number of functions in organizations across the world. When BSCs are developed to achieve functional excellence, they can make strategy operational by translating strategy into performance measures and targets. They also help to measure and focus on the functions of the entire organization, which results in creating breakthrough performance.

ABOUT THE AUTHOR Venkata Nimeesha Posa

Venkata Nimeesha Posa has done her PGDBA from Siva Sivani Institute of Management, Hyderabad, India. She is currently working as an Analyst with Deloitte. Prior to this she has worked as Research Associate in Icfai Books, a division of the Icfai University Press. She has co-edited a few books, published by Icfai Books. Her research interests include business performance measurement, competitive advantage, cross-cultural management, branding and business law.