ABOUT THE AUTHOR Sanjay Sharma
Dr. Sanjay Sharma is a faculty memeber in MPAE Dept. at NSIT, New Delhi. He is a recipient of India Quality Award-2002. Quality Culture Award is also conferred by the World Institution Building Programme. He has published papers in varioius journals such as Industrial Engineering. Computers and Industrial Engineering. Journal of the Operational Research Society, Journal of the Institution of Engineering (India) etc.
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