ABOUT THE AUTHOR Hemant Shrama
Hemant Shrama did his graduation in History from Delhi University. He acquired postgraduate degree in Public Relation and Travel and Tourism with distinction from Bhartiya Vidya Bhawan. He is reputed author of a number of articles and books on various aspects of hospitality and tourism. He has more than 35 years of experience as training and management consultant to hospitality and tourism educational institutes.. He has developed and designed number of travel related curriculum for undergraduate and postgraduate educational and training which have been acknowledged and adopted by many colleges, university and training institutions both in Indian and abroad.
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