ABOUT THE AUTHOR Sanjay Kaptan
Dr. S.S. Kaptan (M.B.A.) is presently working as Professor and Head of the Deptt. Of Business administration and Management, Amravati University, Amravati. He has eighteen years of teaching experience. He has a written a good number of research papers and articles in different journals and periodicals. He has to his credit 6 books on different aspects related with business management and commerce. He has delivered lectures in different institutions of repute and universities.
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