How to Get a Job in Call Center

In this volume, “how to get a Job in Call Center” an attempt has been made to find answers to frequently asked questions like what is a call center? What functions does it perform? What are the various positions offered? What are the basic requirements for entry level post? What are the promotional aventues? The salary structure. The working environment/culture. The recruitment process etc. it may prove useful for those aspiring for a job in a call center as well as for those already working there. The book is basically divided into sex sections. Being the first edition, the possibility of shortcomings cannot be ruled out. Therefore, we solicit feed back from the readers with an urge to improve the next edition.