Retail Management

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With the beginning of globalisation Multinational Enterprises (MNEs) have essentially "swarmed" the globe with regional and local offices in an attempt to benefit from expanded production or market opportunities or to meet international social or health needs.  The number of such offices is enormous & rapidly expanding.  The book gives a clear picture in the manner in which the retail revolution, in superstore, has benefited the majority of the population by offering greater choice, comfort and cheapness in shopping.  The contents includes: Introduction, A Strategy of International Retailing, Customer Specialty Stores, The Changing Organization of Retailing, Management in Non-store Retailing, Category Management, Customer and Selecting Products, Home Shopping, Retailing without Walls, Satisfaction and Performance in Retail Stores, Product Management in a Retail Stores, Product Management in a Retail Business, The Decision Makers in Retail Management, Bibliography, Index.  The book will be helpful to retail strategists, researchers, MBA students, retail managers & suppliers.

ABOUT THE AUTHOR S.N. Mitra

Dr. S.N. Mitra did M.Com., M.Phil., Ph.D. from Calcutta University, Calcutta.  He began his academic career as a lecturer in a Government College and retired as Head of the Department of P.G. School of Management.  He has co-chaired a symposium in an International Conference on Management.  He has contributed several papers in the international conferences held across the world, besides various national seminars, conferences, and workshops.  He has contributed many articles to leading journals and magazines. 

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Bibliographic information

Title
Retail Management
Author
Edition
1st ed.
Publisher
ISBN
9788171325054
Length
vii+269p., Tables; Bibliography; Index; 24cm.
Subjects