The Management Performance and Development Manual is an omnibus of four books that form a series of titles on key management skills. With samples of necessary paperwork and steps to improve the working partnership of secretaries and managers, it works towards maximizing staff performance. Areas covered in this manual include roles and responsibilities, time management, communication and delegation. There are work-based activities and experiences through which individuals can organize their own development and fully exploit the resources and expertise available in the workplace. It stores invaluable information which one needs to know to create new opportunities, and helps to increase awareness of the wide range of ways to do so.
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